In the sports and entertainment world, innovation isn't just about enhancing the fan experience—it's also about making life easier for operators. That's why Zippin’s checkout-free technology continues to expand across iconic venues like Arrowhead Stadium, home of Super Bowl Champions Kansas City Chiefs, and Frost Bank Center, home to the NBA team San Antonio Spurs.
Fans appreciate the ease of use and speed of shopping with Zippin, but venue operators are just as excited about its impact on food and beverage operations. Operators love Zippin because it reduces operational headaches, like staffing shortages and long lines, while improving sales and customer satisfaction.
Take Arrowhead Stadium, home of the Kansas City Chiefs. Zippin’s first Walk-Up at Arrowhead Stadium reduced transaction times to just 12 seconds. According to Tim Witkowski, Aramark Sports + Entertainment’s district manager, Zippin is a game-changer, “When you see a 12-second concessions checkout... my jaw dropped.” After seeing how much fans loved the faster, hassle-free experience, Arrowhead added a second Zippin location for the 2024 season.
The benefits extend beyond speed, though. Autonomous checkout reduces the need for hard-to-find staff and streamlines operations, making it easier to handle large crowds efficiently. Zippin checkout-free technology meets the needs of both fans and operators. Fans get faster service and shorter lines while operators see increased sales, less congestion, and improved overall flow of concessions and retail spaces.
Witkowski and team aren't stopping at Arrowhead. They’re launching two new Zippin locations at Frost Bank Center for the upcoming Spurs season, adding to the Zippin store that's operated there since 2021.
Zippin’s technology helps operators improve efficiency, avoid bottlenecks, and deliver a frictionless experience to both fans and staff. As Witkowski noted in a recent article, “I’m in love with autonomous checkout.”
For more information about what Zippin checkout-free can do for your sports venue, please visit our website or request a demo with our sales team. And look out for exciting new announcements as more stores launch!