Checkout-free technology is often celebrated for its fan appeal—it makes shopping fast, intuitive, and fun. But for sports venues and foodservice executives, the real measure of success is the value it brings to operations. Zippin’s checkout-free platform is designed with operators in mind, delivering unparalleled reliability, flexibility, and long-term value.
Built for Operational Excellence
When venues host marquee events, reliability isn’t optional—it’s critical. The Super Bowl, US Open, French Open, FIFA World Cup, and various All-Star Games have all taken place at venues with Zippin-powered stores. Zippin maintains 99%+ uptime and has built-in redundancy to keep stores running smoothly. And, if the internet goes down, Zippin stores can operate offline until the connection is reestablished. Our system resilience is why the world’s top events trust Zippin, along with the more than 33,500 event days supported by our stores during the past five seasons of sports.
But it’s not just about uptime. Billing accuracy is a cornerstone of trust, especially as checkout-free technology continues to gain traction. Fans need to feel confident they are charged correctly, particularly where paying premium prices for food and beverage. Zippin’s proven billing accuracy exceeds 99.87%. In the rare case a dispute is raised, Zippin’s support team investigates and takes appropriate steps to resolve.
Future-Proof Flexibility
Every venue and fanbase is unique. Zippin’s flexible architecture empowers operators to tailor the checkout-free experience to meet their specific needs. We support over 25 different integrations and many Zippin customers maintain two or more integrations for their checkout-free stores. This is a testament to how easily Zippin connects with third-party technologies and demonstrates just how important integrations are to sports venue operators. Here are just a few of the types of systems that are integrated with Zippin:
- Loyalty and Rewards Programs
- Inventory Management
- Employee Badges
- Student Accounts
- Payment Gateways
- Biometric Entry
- Self-Service Draft
Whether you’re integrating loyalty programs, enabling custom payment options, or adding fan-friendly features like self-service beer taps, Zippin’s API framework makes it easy to extend and grow our platform. And unlike more rigid systems, Zippin allows you to keep your own payment gateway and back-end systems, preserving your operational control and extending the life of your investments.
A Partnership You Can Count On
At Zippin, we believe our partnership doesn’t end at installation, it begins. Our dedicated Customer Success Advocates (CSAs) meet with our customers regularly to share best practices, review store performance, identify opportunities for improvement, and share new feature details. Because checkout-free is all we do, our team has a wealth of experience and knowledge to share on getting the most out of your store. CSAs also gather feedback, advocate for new features, and maintain a comprehensive knowledge base that's available to all our customers.
In the rare case when there’s an issue with your store, CSAs are there to assist, liaising between the 24/7 support team and your team until the issue is resolved. More often, they’re cheering on your latest successes. This ongoing collaboration ensures our customers can maximize their return on investment and is positioned to succeed. expectations.
High-Quality Installations That Elevate Your Brand
Zippin installations are designed to prioritize your brand, not ours. Hardware is discreetly placed, cabling is tucked away, and the hardware footprint takes up minimal space. We offer the option for cameras-only installations or cameras plus weight sensors installations, depending on your business goals and SKU variety. When it comes to large components such as entry and exit gates, we give you options for what’s best for your store—we don’t dictate and we don’t cut corners. You won’t see a zip tie in a Zippin installation.
Zippin gives all store operators a standard signage package as part of installation, one that's proven to drive traffic, educate shoppers, and enhance visibility. The result is a sleek, modern checkout-free store design that complements your brand while showcasing your commitment to innovation.
Actionable Insights for Smarter Operations
Zippin doesn’t just make your store smarter—it makes your operations smarter. Zippin’s AI-powered cameras keep track of what’s happening inside the store, bringing e-commerce-like insights to your physical store. The result is spatial intelligence, the ability to derive actionable insights from the visual data collected by the Zippin platform. Shopper behavior, inventory movement, and staff activity can all be monitored in real-time.
Inventory intelligence tells you exactly what’s selling and what’s not so you can make proactive decisions about restocking before items run out. Zippin also alerts users when items hit low-stock thresholds, are out-of-stock, or when misplaced compared to the planogram. The Zippin Dashboard can help you identify key products, top/bottom items and categories, recommended stock levels, and more. These inventory insights help operators stay on top of stock levels, helps reduce lost sales and ensures your most popular products are always available.
Shopper insights reveal traffic movement throughout the store. Unlike traditional stores where you only know what people buy, Zippin-powered stores can tell you what shoppers pick up but put back on the shelf. You can also identify customer segments, peak shopping times, shopping times, average baskets, and conversion rates, to name a few. By providing these actionable insights into inventory, shoppers, and sales performance, Zippin helps operators streamline their operations, reduce waste, and improve overall efficiency during high-volume events.
Lower Total Cost of Ownership
Cost matters, and Zippin’s checkout-free technology delivers exceptional value. With no major construction required, no floor drilling, and a compact hardware footprint, our technology can often be installed in just days. Low connectivity needs, often no more than what you already have, ensures ongoing costs are minimized as well.
Another key component of TCO? The flexibility to change your store if your business changes. If a higher traffic location is identified for your checkout-free store, simply redeploy the Zippin technology at the new site—it’s all portable. Similarly, if you're planning a full-store remodel that significantly changes the layout, our team can help you repurpose the Zippin equipment to match the new footprint. You can do the installation yourself with remote support from our services team. We've designed our technology to easily adapt as your business does.
As the demands of sports venues and foodservice operations evolve, it’s clear that checkout-free technology isn’t just about wowing fans—it’s about empowering operators to thrive today and tomorrow. With Zippin, you’re not just investing in the future of fan experiences; you’re investing in the future of your business.
Are you ready to see how Zippin can transform your venue operations? Let’s talk.
